Cleaning Service Level Agreement Sample
Team-specific instructions or requests cannot be guaranteed from week to week. PAYMENT TERMS: Payment is due in full on the day of cleaning. If there is a problem, we guarantee our work. Contact our office before 11am the day after your cleaning (11am Monday for Friday cleaning) and we will endeavor to resolve the issue. I understand that Lane Cleaning Company does not reimburse any portion of the cleaning fee. KEY: Please make sure your home is accessible to us. Please leave a key to your home in a safe and agreed upon place on the day of cleaning. There is no provision of this agreement between the customer or Lane Cleaning Company, LLC. You can cancel your cleaning service at any time. Lane Cleaning Company, LLC also reserves the right to terminate the service provided at any time. For example, they may only need to empty their furniture every two weeks if they live alone. But if they own a dog or cat, they might like you to suck their furniture at least twice a week. Some furniture may require certain cleaning methods or materials.
If you are a maid or an independent concierge, you can use a cleaning contract to manage your guests and keep your autonomy documents. Offering a properly drafted legal document assures your potential client of your professional credentials and ensures that you are legally protected in the event of a payment dispute. EQUIPMENT AND ACCESSORIES: We provide basic cleaning products and equipment, including vacuum cleaners and cleaning products. If you have a particular product that you would like to use, please call our office or notify your QA so that your profile can be rated. SECURITY ALERTS: If your home is equipped with a security system, make sure it is in the « OFF » position or inform our office of the codes and order of entry before your scheduled cleaning….
